Shipping and Delivery

We provide shipping to all our customers that includes inspection, fast & on-time delivery, top quality packaging, and timely communication at each stage of shipping. We work towards shipping your orders as swiftly as possibler to make your shopping experience outstanding and enriching. We need certain declarations / documents from you (customer) as per the State VAT/tax laws to provide the documents to government authorities through our logistic provider. These requirements are applicable only in few states like Madhya Pradesh, Kerala etc.

Do you deliver everywhere in India?

We deliver our products to all Pin codes in Telangana and Andhra Pradesh.

How long does it take for delivery?

When you order from our website, we ensure that the order gets processed within 24 hours / 1 working day and gets shipped within seven business days of order placed and delivered within the delivery time of the product, mentioned on the product page.

How can I track my order?

You will receive a shipment confirmation when your order ships.

Shipping Charges?

Shipping charges are included in the Price. There are no Extra Shipping Charges.

Can I change my delivery address or mobile number once the order has been placed?

Address or Communication details can be updated/changed only 24hrs prior to the pickup for delivery.

I have ordered for more than one product. Will I receive all products together?

We understand that each product is special for you, and at Richi  we try our best to deliver all the products together. However, this might not always be the case due to operational challenges. You will be notified if all the products will be shipped together or separately.

I need a copy of my invoice for my order placed. How do I go about with it?

We ship all packages with an invoice that can be found along with the product. If after receiving the package, you need another invoice, give us a call or email us and we’ll email you a soft copy.